Learning Programs Lead: Facilitation & Strategy

SGS Consulting; Williamstown (NJ); On-site; USD 75,000 - 110,000; Full time

Job summary

SGS Consulting in the United States seeks a Program Manager/Facilitator to lead people development initiatives and learning journeys. You will collaborate with business and P&C to align skills with development needs and design local solutions when global options are unavailable.

You will manage budgets, coordinate facilitators, promote programs, audit iLearn, and travel up to 10% for sessions at US/Canada sites. Strong facilitation and project management skills required.

Qualifications

• Bachelor's degree in science or related field required.

Responsibilities

• Collaborates with the business and P&C to assess people development needs and link needs to skills.
• Engages business leaders to leverage internal Lab resources and connect to Learning Institutes.
• Designs local learning solutions when global solutions are not available.
• Informs global teams of people development needs for North America.
• Manages all aspects of assigned programs and learning journeys.
• Plans and implements quarterly NA schedule based on anticipated demand.
• Secures facilitators for open enrolment and team sessions; manages external facilitators as needed.
• Manages facilitator pool to identify, certify, and track facilitators.
• Drives awareness and utilization of programs through clear communications and promotions.
• Manages budget for assigned programs in partnership with department head.
• Runs iLearn audits to ensure accuracy of instructor-led programs.
• Assesses training data for trends; contributes to program redesigns using adult learning principles.
• Oversees external partner activities to ensure timely and high-quality session delivery.
• Facilitates upskilling open enrolment and team training sessions to high standards.
• Up to 10% travel to other worksites in US and Canada.

Skills

Facilitation

Project management

PowerPoint

Microsoft Teams

Time management

Stakeholder management

English fluency

Education

Bachelor's degree

Tools

PowerPoint

Teams

Microsoft Office

Job description

SGS Consulting in the United States seeks a Program Manager/Facilitator to lead people development initiatives and learning journeys. You will collaborate with business and P&C to align skills with development needs and design local solutions when global options are unavailable.

You will manage budgets, coordinate facilitators, promote programs, audit iLearn, and travel up to 10% for sessions at US/Canada sites. Strong facilitation and project management skills required.