Learning Experience Leader - Craft World-Class Training

TaskUs USA LLC; Detroit (MI); On-site; USD 97,000 - 145,000; Full time

Job summary

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product-specific initiatives. You will create and maintain a positive learning environment and lead end-user, partner, and distributor training including curriculum, training, and exams prior to enterprise endorsement.

The role requires up to 80% travel, strong presentation and facilitation skills, and the ability to develop induction programs and monitor trainee progress.

Qualifications

• High School Diploma or GED required.
• Four-year college degree (preferred) in related field like industrial or applied sciences.

Responsibilities

• Set the standards and expectations through your conduct, work ethic, integrity, and character
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
• Accomplish projects and motivate trainees through effective training
• Continuously improve training programs and other learning opportunities across the organization
• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment
• Act as the content expert, and maintain relevant training documents and training materials for training conducted
• Develop and create effective induction programs
• Monitor and review trainees’ progress through questionnaires and discuss with their managers
• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages
• Research and present new technologies and methodologies in workplace learning
• Ensure that all trainees adhere to the company’s Code of Conduct

Skills

Public speaking

Facilitation

Curriculum design

Training delivery

Assessment & exams

Education

High School Diploma or GED

Four-year college degree (preferred) in related field

Tools

Microsoft Office

Google Workspace

Job description

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product-specific initiatives. You will create and maintain a positive learning environment and lead end-user, partner, and distributor training including curriculum, training, and exams prior to enterprise endorsement.

The role requires up to 80% travel, strong presentation and facilitation skills, and the ability to develop induction programs and monitor trainee progress.