Learning & Onboarding Specialist: Shape Employee Experience

Copa Health; Mesa (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Dental & vision benefits

Generous PTO

Job summary

Copa Health is seeking a Learning & Onboarding Specialist to design engaging learning experiences and build a strong onboarding foundation for new hires. The role blends onboarding, classroom facilitation, learning administration, curriculum development, and employee experience to ensure a welcoming and meaningful first day.

The ideal candidate will facilitate orientation, develop training materials, manage Relias LMS, and collaborate with leaders to continuously improve onboarding and staff

Qualifications

• Minimum high school diploma; bachelor’s degree preferred in HR/OD/education/psychology or related field.

Responsibilities

• Facilitate New Employee Orientation and foundational organizational training programs.
• Create engaging PowerPoint presentations, facilitator guides, participant materials, and onboarding resources.
• Coordinate new hire onboarding activities and training schedules.
• Administer Relias LMS including assignments, reporting, and training records.
• Monitor mandatory training compliance and collaborate with leaders to ensure timely completion.
• Partner with department leaders to improve onboarding and learning experiences.
• Support continuous improvement by evaluating processes and recommending enhancements.
• Provide exceptional customer service to new employees and leaders throughout onboarding.
• Lead instructor-led trainings including CPR/First Aid and other clinical and regulatory trainings.

Skills

Training facilitation

Onboarding

Curriculum development

Employee experience

Customer service

Education

High School diploma

Bachelor's degree in related field

Tools

Relias LMS

Microsoft PowerPoint

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

Copa Health is seeking a Learning & Onboarding Specialist to design engaging learning experiences and build a strong onboarding foundation for new hires. The role blends onboarding, classroom facilitation, learning administration, curriculum development, and employee experience to ensure a welcoming and meaningful first day.

The ideal candidate will facilitate orientation, develop training materials, manage Relias LMS, and collaborate with leaders to continuously improve onboarding and staff