Healthcare L&D Lead - Onboarding & Compliance

Wider Circle

Cincinnati (OH)

On-site

USD 65,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Bonuses
Health coverage
401(k)
PTO
EAP
Health FSA
Dependent Care FSA
HSA
Disability benefits
Life Insurance
Adoption assistance
Training & development

Job summary

Wider Circle in Cincinnati, OH, seeks a Senior Learning & Development Lead to own onboarding, training, and enablement for Care Advocates and to support physician onboarding as the clinical team grows.

You will design high-quality learning content, manage TalentLMS end‑to‑end, and track onboarding readiness so you know when intervention is needed. This role blends instructional design, facilitation, and program ownership in healthcare.

Qualifications

  • L&D experience in a healthcare setting.
  • Demonstrated instructional design skills: created e-learning, videos, job aids, and assessments.
  • Hands-on LMS experience, preferably TalentLMS or similar platform.
  • Experience supporting frontline care teams (e.g., Community Health Workers, Care Navigators).
  • Familiarity with compliance training and certification tracking in regulated environments.

Responsibilities

  • Design, develop, and maintain onboarding and training programs for Care Advocates and other roles across onboarding, systems, compliance, and ongoing development.
  • Lead engaging virtual onboarding sessions, workshops, and compliance training for diverse audiences.
  • Own Care Delivery content on TalentLMS end‑to‑end: courses, enrollments, paths, assessments, and certifications.
  • Maintain audit-ready learner records and provide proactive reporting on completion and readiness.
  • Collaborate with Clinical Operations SMEs to align training with current workflows and regulatory standards.
  • Maintain a centralized knowledge base of SOPs and training materials.

Skills

Instructional design
Healthcare L&D
Facilitation
Program ownership
Curriculum design
Analytics & reporting
Cross-functional collaboration
Change management

Tools

TalentLMS
Slack
Google Suite
E-learning tools

Job description

Wider Circle in Cincinnati, OH, seeks a Senior Learning & Development Lead to own onboarding, training, and enablement for Care Advocates and to support physician onboarding as the clinical team grows.

You will design high-quality learning content, manage TalentLMS end‑to‑end, and track onboarding readiness so you know when intervention is needed. This role blends instructional design, facilitation, and program ownership in healthcare.

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