Learning Experience Architect — Training & Enablement

TaskUs USA LLC; Detroit (MI); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off including vacation, sick

Job summary

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product methodologies. You will deliver end-user and partner training, create exams, and act as a content expert, while continuously improving learning offerings across the organization.

The role requires travel up to 25%, strong facilitation and communication skills, and a four-year degree (preferred). A dynamic, people-first culture supports development.

Qualifications

• Must be able to design, deliver, and improve training programs.
• Strong facilitation and presentation skills are required.
• Excellent written and verbal communication abilities.

Responsibilities

• Design and expand training and development programs aligned with product training methodologies.
• Set standards, deliver end-user and enterprise training, and create exams.
• Deliver technical prep training and measure trainee progress.
• Continuously improve programs and adapt to workplace changes.
• Maintain training materials and develop induction programs.
• Ensure compliance with training requirements and create e-learning content.

Skills

Problem solving

Critical thinking

Public speaking & facilitation

Interpersonal skills

Project management

Organizational skills

Influencing skills

Communication skills

Teaching/training

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Google Workspace

Job description

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product methodologies. You will deliver end-user and partner training, create exams, and act as a content expert, while continuously improving learning offerings across the organization.

The role requires travel up to 25%, strong facilitation and communication skills, and a four-year degree (preferred). A dynamic, people-first culture supports development.