Learning Experience Leader: Training & Impact Architect

TaskUs; Chandler (AZ); On-site; USD 54,000 - 82,000; Full time

Job summary

TaskUs is seeking a Learning Experience Leader to design, expand, and deliver training and development programs aligned with product initiatives. You will create curricula, assessments, and end-user training for enterprise readiness.

The role emphasizes continuous program improvement, content maintenance, and effective induction programs while supporting Tier 2 / Fleet Response Specialists.

Qualifications

• Proficient in Microsoft Office and Google applications.
• Strong problem solving and analytical thinking.
• Excellent oral and written communication skills.

Responsibilities

• Design and expand training and development programs aligned with product training methodologies.
• Create and deliver end-user, partner, and distributor training with curriculum and exams.
• Deliver technical preparatory training based on enterprise needs.
• Lead training projects and motivate learners to achieve objectives.
• Continuously improve training programs and learning opportunities.
• Update programs to reflect changes in the work environment.
• Maintain training documents and materials as content expert.
• Develop effective induction programs and monitor trainee progress.

Skills

Microsoft Office

Google Workspace

Problem solving

Communication

Facilitation

Education

High School Diploma or GED

Bachelors degree preferred

Job description

TaskUs is seeking a Learning Experience Leader to design, expand, and deliver training and development programs aligned with product initiatives. You will create curricula, assessments, and end-user training for enterprise readiness.

The role emphasizes continuous program improvement, content maintenance, and effective induction programs while supporting Tier 2 / Fleet Response Specialists.