Learning Experience Designer: Engaging Tech Training (Remote)

ExtraHop; Seattle (WA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid and Remote Work Model

Educational Reimbursement

401k with Employer Match

Job summary

ExtraHop is seeking a Learning Experience Designer for the Digital Support and Education team to craft technical training materials, focusing on video content and motion graphics. You’ll collaborate with SMEs to build engaging, self-paced courses that facilitate implementation, use, and support of our technology.

You will design and develop tutorials, scripts, and multimedia assets, deploy courses in the LMS, and ensure content stays current with product updates.

Qualifications

• Four-year degree or equivalent experience; background in adult education preferred.
• Proven ability to design instructional content for complex topics for self-paced learning.
• Three years of hands-on video development/motion design using After Effects or similar.
• Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition).
• Three years of experience with authoring tools (Storyline, Captivate, etc.).
• Ability to grasp technical concepts quickly with minimal help.
• Excellent organizational, analytical, problem-solving, and communication skills.
• Team-focused attitude and ability to translate customer needs into deliverables.
• Work cooperatively with others and thrive in fast-paced environments.

Responsibilities

• Develop tutorial and explainer videos with multimedia assets.
• Apply learning theory to produce course design documents and video scripts.
• Collaborate with SMEs to identify knowledge gaps for training.
• Conduct independent topic research using internal and external resources.
• Create and deploy courses within the learning management system.
• Execute quality assurance reviews of courses and assessments.
• Update aging assets to align with product versions.

Skills

Video development

Adobe Creative tools

Authoring tools

Technical aptitude

Communication

Teamwork

Collaboration

Education

Four-year degree or equivalent experience; background in adult education preferred

Tools

Storyline

Captivate

Job description

ExtraHop is seeking a Learning Experience Designer for the Digital Support and Education team to craft technical training materials, focusing on video content and motion graphics. You’ll collaborate with SMEs to build engaging, self-paced courses that facilitate implementation, use, and support of our technology.

You will design and develop tutorials, scripts, and multimedia assets, deploy courses in the LMS, and ensure content stays current with product updates.