Remote Learning Experience Designer for Tech Training

ExtraHop Networks, Inc.; Northern (KY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision Benefits

Hybrid and Remote Work Model

Educational Reimbursement

401k with Employer Match

Job summary

ExtraHop is seeking a Learning Experience Designer to craft technical training materials for implementation, use, and support of our technology. You will collaborate with Subject Matter Experts to create engaging digital learning experiences optimized for comprehension, application, and retention.

You will design self-paced materials, build courses in the LMS, and ensure content stays aligned with product versions, while applying solid instructional design principles and industry best practices.

Qualifications

• Four-year degree or equivalent experience; background in adult education preferred.
• Proven ability to design instructional content for complex topics, with experience building self-paced learning materials tailored to external audiences and customers.
• Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition)
• Three years of experience with authoring tools (Storyline, Captivate, etc.)
• Ability to quickly grasp technical concepts with minimal assistance
• Excellent organizational, analytical, problem-solving, and communication skills
• Team-focused attitude and experience translating customer needs into deliverables
• Work cooperatively with others within the organization and other cross-functional stakeholders
• Work well in fast-paced environments

Responsibilities

• Develop tutorial and explainer videos, incorporating multimedia assets such as screen captures, motion graphics, and voiceovers
• Apply learning theory and instructional design best practices to produce course design documents and video scripts
• Cultivate collaborative relationships with SMEs across ExtraHop to identify knowledge and skill gaps to address through training
• Conduct independent research on course topics using internal and external resources
• Create and deploy courses within the learning management system
• Execute quality assurance reviews of new and revised courses and assessments
• Update aging assets to ensure alignment with available and in-use product versions

Skills

Instructional design

Fast-paced environment

Communication

Team collaboration

Self-paced learning materials

Education

Four-year degree or equivalent experience

Adult education background

Tools

Adobe Creative tools

After Effects

Illustrator

Photoshop

Audition

Storyline

Captivate

Job description

ExtraHop is seeking a Learning Experience Designer to craft technical training materials for implementation, use, and support of our technology. You will collaborate with Subject Matter Experts to create engaging digital learning experiences optimized for comprehension, application, and retention.

You will design self-paced materials, build courses in the LMS, and ensure content stays aligned with product versions, while applying solid instructional design principles and industry best practices.