Learning Experience Architect for Global Teams

TaskUs; Michigan Center (MI); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off (vacation, sick leave, +

Job summary

TaskUs seeks a Learning Experience Leader to design and scale training across our global teams. You will create and expand learning programs aligned with product methodologies, delivering end-user and partner training while maintaining up-to-date materials and exams.

You’ll lead transformative corporate learning initiatives and ensure adherence to conduct standards. You will partner with enterprise teams to deliver engaging, technically focused training, monitor progress, and drive continuous

Qualifications

• High School Diploma or GED required; college degree preferred.
• Proficient in Microsoft and Google applications.
• Must be able to travel up to 25%.
• Strong communication and presentation skills.
• Flexible schedule including weekends, holidays, and longer hours.
• Ability to facilitate a class.

Responsibilities

• Set the standards and expectations through conduct, work ethic, integrity, and character.
• Create and deliver training including curriculum, training, and exams for general courses before enterprise endorsement.
• Deliver technical preparatory training based on enterprise needs.
• Accomplish projects and motivate trainees through effective training.
• Continuously improve training programs and learning opportunities.
• Revise programs to adapt to changing work environments.
• Maintain training documents and materials and act as content expert.
• Develop induction programs.
• Monitor progress through questionnaires and discussions with managers.
• Ensure statutory training requirements are met and participate in e‑learning creation.
• Research and present new learning technologies and methodologies.
• Ensure trainees adhere to the company's Code of Conduct.
• Support learning and development of Tier 2 / Fleet Response Specialists.

Skills

Problem solving

Critical thinking

Interpersonal skills

Communication skills

Presentation skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Google apps

Job description

TaskUs seeks a Learning Experience Leader to design and scale training across our global teams. You will create and expand learning programs aligned with product methodologies, delivering end-user and partner training while maintaining up-to-date materials and exams.

You’ll lead transformative corporate learning initiatives and ensure adherence to conduct standards. You will partner with enterprise teams to deliver engaging, technically focused training, monitor progress, and drive continuous