Learning Experience Architect

Taskus; United States; Remote; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (vacation, sick leave, &

Job summary

TaskUs is seeking a Learning Experience Leader to design, deliver, and continuously improve comprehensive training and development programs. You will build and maintain curricula aligned with product training, while delivering engaging sessions for end-users, partners, and distributors.

You will lead projects, monitor progress, and ensure compliance with training standards across our Tier 2 / Fleet Response Specialists teams.

Qualifications

• Must have solid proficiency with Microsoft Office and Google Workspace.
• Strong problem-solving and critical-thinking abilities.
• Excellent interpersonal, mentoring, organizational, and project management skills.
• Able to present and facilitate class discussions with energy and clarity.

Responsibilities

• Design and expand training and development programs aligned with product training.
• Create end-user, partner, and distributor training including curriculum and exams.
• Deliver technical preparatory training based on enterprise needs.
• Lead projects and motivate trainees to achieve program goals.
• Continuously improve training programs and learning opportunities.
• Update programs to reflect changes in the work environment.
• Maintain training documents and content as expert.
• Develop effective induction programs for new hires.
• Monitor trainee progress and discuss results with managers.
• Ensure compliance with statutory training requirements and explore e-learning.

Skills

Microsoft Office

Google Workspace

Problem solving

Interpersonal skills

Public speaking

Education

High School Diploma or GED

Bachelors degree preferred in related field

Job description

TaskUs is seeking a Learning Experience Leader to design, deliver, and continuously improve comprehensive training and development programs. You will build and maintain curricula aligned with product training, while delivering engaging sessions for end-users, partners, and distributors.

You will lead projects, monitor progress, and ensure compliance with training standards across our Tier 2 / Fleet Response Specialists teams.