Learning & Development Trainer — Elevate Guest Experience

Sea Island Company; Sea Island (GA); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Sea Island Company seeks a Learning and Development professional who creates and delivers engaging, high-quality learning experiences across the property. Reporting to the Learning and Development Manager, you will facilitate classes, trainings, and leadership development while partnering with Human Resources and operations to strengthen service excellence.

You will administer the LMS platform, set up courses, run analyses and reporting, coordinate with department leaders on training needs,

Mansioni

• Facilitate classes, trainings and leadership development training across the property.
• Provide real-time coaching, on-the-floor observation, and partnership with HR and operational leaders to reinforce skills and behaviors that shape guest experience.
• Maintain LMS administration—course and curricula setup, system analytics, user activity reporting, and resolution of LMS issues.
• Assist with program design and instructor-led training, and help launch new initiatives to enrich team members and guest experiences.

Descrizione del lavoro

Sea Island Company seeks a Learning and Development professional who creates and delivers engaging, high-quality learning experiences across the property. Reporting to the Learning and Development Manager, you will facilitate classes, trainings, and leadership development while partnering with Human Resources and operations to strengthen service excellence.

You will administer the LMS platform, set up courses, run analyses and reporting, coordinate with department leaders on training needs,