Learning Commons Support Specialist - Hybrid Eligible

dallascollege; United States; On-site; USD 24,000 - 26,000; Full time

Job summary

Dallas College is seeking a Learning Commons support specialist to assist students, faculty, staff, and community patrons with resources, technology, and library services. This on-site role emphasizes delivering high-quality customer service in a fast-paced environment.

You will support desks across library spaces, labs, and classrooms, ensuring materials are available, equipment is functioning, and inquiries are answered accurately.

Qualifications

• Provides first-level Learning Commons service support for students and staff.
• Responds with accurate information and helpful referrals to other services.
• Maintains smooth operation of library, tutoring, testing, and technology labs.

Responsibilities

• Assist patrons in Learning Commons with resources, equipment, and materials.
• Perform routine maintenance of reserves, periodicals, and reference materials.
• Deliver high-quality software and hardware support in classrooms and labs.
• Monitor computer lab activity and patron logins.
• Prepare reports and participate in staff development.

Skills

Customer service

Communication

Multitasking

Collaboration

Documentation

Education

High school diploma or equivalent

Job description

Dallas College is seeking a Learning Commons support specialist to assist students, faculty, staff, and community patrons with resources, technology, and library services. This on-site role emphasizes delivering high-quality customer service in a fast-paced environment.

You will support desks across library spaces, labs, and classrooms, ensuring materials are available, equipment is functioning, and inquiries are answered accurately.