Hybrid-Eligible Learning Commons Support Specialist

Dallas College; United States; On-site; USD 33,000 - 39,000; Full time

Job summary

Dallas College seeks a capable Learning Commons Support staff member to assist students, faculty, and community patrons with circulation, software and hardware issues, and classroom technology.

The role emphasizes high-quality customer service, effective communication, and collaboration across multiple campus services to support student success. On-site work with possible hybrid opportunities after six months is offered.

Qualifications

• Associates degree or higher with related experience in library/tech support.
• Familiarity with library tech and educational software.
• Proficient in PC/Mac environments and MS Office.

Responsibilities

• Assist with circulation of materials and equipment in Learning Commons.
• Provide high-quality software and hardware support to students and staff.
• Monitor computer lab workflow and assist with trainings.

Skills

First-level LC support

Customer service

Communication

Multitasking

Diversity awareness

Team collaboration

Reports

Education

Associates degree

High school diploma +2 yrs experience

Bilingual

Tools

PC/Mac hardware & software

Microsoft Office

Library circulation systems

Job description

Dallas College seeks a capable Learning Commons Support staff member to assist students, faculty, and community patrons with circulation, software and hardware issues, and classroom technology.

The role emphasizes high-quality customer service, effective communication, and collaboration across multiple campus services to support student success. On-site work with possible hybrid opportunities after six months is offered.