Learning Commons Support Specialist (Hybrid Eligible)

Dallas College; Lancaster (TX); On-site; USD 42,000 - 51,000; Full time

Job summary

Dallas College is seeking a Learning Commons Support Specialist (Testing) to provide frontline help to students, faculty and staff across the learning commons, classrooms and labs. Responsibilities include circulation of materials, hardware and software support, and assisting with workshops while maintaining accurate records and collaborating with campus teams.

This on-site role offers a 40-hour workweek with a starting hourly rate of $26.22 and potential hybrid options after six months based on

Qualifications

• Associates degree; high school diploma with 2 years relevant experience acceptable.
• Familiarity with library and educational technology fundamentals.
• Proficient with Microsoft Office applications.
• Experience with library functions and circulation systems.
• Experience with PC/Mac hardware and software.
• Experience in a learning commons environment supporting student success.
• Official transcripts are required.
• Bilingual required.

Responsibilities

• Assist with circulation of Learning Commons materials and equipment.
• Provide high-quality software and hardware support for students, faculty, staff, and community patrons.
• Monitor patron logon and computer lab workflow.
• Perform initial technology troubleshooting and reporting.
• Support departmental workshops and training.
• Maintain records and manage databases across multiple systems.
• Represent the department in committees and associations.
• Complete required professional development hours per academic year.
• Perform other related duties.

Skills

Customer service

Technical support

Communication

Multi-tasking

Team collaboration

Attention to detail

Diversity awareness

Problem solving

Education

Associates degree

Tools

PC hardware & software

Mac hardware & software

Learning commons systems

Microsoft Office

Job description

Dallas College is seeking a Learning Commons Support Specialist (Testing) to provide frontline help to students, faculty and staff across the learning commons, classrooms and labs. Responsibilities include circulation of materials, hardware and software support, and assisting with workshops while maintaining accurate records and collaborating with campus teams.

This on-site role offers a 40-hour workweek with a starting hourly rate of $26.22 and potential hybrid options after six months based on