Leadership Program Trainee: Operations & Sales

Hargrove, Inc.; Kansas City (MO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Online certifications

Job summary

Encore is seeking individuals for the National College Leadership Program (NCLP), a 5-month Manager in Training track designed to prepare graduates for operations, production, or sales management roles across 2100+ venues in the U.S. and beyond.

Qualified candidates have a BA/BS and 1+ year of related experience, with strong communication, leadership, and a passion for hospitality. The program includes hands-on learning, rotations in Technical, Operations and Sales, and instructor-led training

Qualifications

• 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
• At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus.
• Strong interest in a management career with the opportunity for advancement and promotion.
• Excellent communication, listening, and presentation skills.
• Effective leadership abilities and customer satisfaction focus.
• Technical aptitude demonstrated through interest and exposure to new technology.
• Ability to work at a hotel location within major metro markets.
• Flexibility to relocate

Responsibilities

• When placed in an Operations Manager role you will be expected to manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
• When placed in a Sales Manager role you will be responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
• Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.

Skills

Communication skills

Leadership

Presentation skills

Relocation flexibility

Technical savvy

Education

BA/BS degree

Job description

Encore is seeking individuals for the National College Leadership Program (NCLP), a 5-month Manager in Training track designed to prepare graduates for operations, production, or sales management roles across 2100+ venues in the U.S. and beyond.

Qualified candidates have a BA/BS and 1+ year of related experience, with strong communication, leadership, and a passion for hospitality. The program includes hands-on learning, rotations in Technical, Operations and Sales, and instructor-led training