College Leadership Trainee — Ops & Sales Path

Encore; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K plan

Job summary

Encore is seeking individuals interested in a career in operations management or sales through the National College Leadership Program (NCLP). The 5-month Manager in Training program prepares you for placement in Operations, Production, or Venue Sales Manager roles across our nationwide venue network.

Open to graduates in Fall 2026 or Spring 2027; the program offers hands-on learning, instructor-led sessions at our Chicago corporate office, and certifications through Encore University Academies

Qualifications

• 4-year college graduate with a BA/BS degree required.
• Preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
• At least 1 year of related professional work experience or a combination of employment/internships.
• Prior experience in management, operations, technology and/or hospitality is a plus.
• Strong interest in a management career with the opportunity for advancement and promotion.
• Excellent communication, listening, and presentation skills.
• Effective leadership abilities and customer satisfaction focus.
• Technical aptitude demonstrated through interest and exposure to new technology.
• Ability to work at a hotel location within major metro markets.
• Flexibility to relocate.

Responsibilities

• Trainees participate in Technical, Operations and Sales rotations.
• Hands-on learning in venues alongside our field leaders.
• Instructor-led training conducted at the corporate office in Chicago, IL.
• Certifications through online courses from the following ENCORE University Academies – Leadership, Technical, Operations, Sales, and Service.
• When placed in an Operations Manager role you will be expected to manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
• When placed in a Sales Manager role you will be responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.

Skills

Communication skills

Leadership abilities

Customer focus

Flexibility to relocate

Education

BA/BS degree

4-year college graduate

Job description

Encore is seeking individuals interested in a career in operations management or sales through the National College Leadership Program (NCLP). The 5-month Manager in Training program prepares you for placement in Operations, Production, or Venue Sales Manager roles across our nationwide venue network.

Open to graduates in Fall 2026 or Spring 2027; the program offers hands-on learning, instructor-led sessions at our Chicago corporate office, and certifications through Encore University Academies