Lead Wellness Advisor: Cannabis Retail Leader & Trainer

Renew Cannabis Co.; Newark (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Major medical

Dental insurance

Vision insurance

401(K) match

Paid holidays

Paid time off

Job summary

The Lead Wellness Advisor of Sunnyside* will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.

You will set the example in customer service, product knowledge, and state compliance to ensure a best‑in‑class experience.

Qualifications

• 1-2 years’ experience in customer service; cannabis experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Ability to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Responsibilities

• Assist Wellness Advisors in customer consultations, handling standard questions or complaints.
• Assist customers in product selection through education of different cannabis products and their varying impacts on the human body.
• Label and package customer orders.
• Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs).

Skills

Customer service

Cannabis knowledge

Team leadership

Flexibility

Physical stamina

Education

High School Diploma or equivalent

Job description

The Lead Wellness Advisor of Sunnyside* will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.

You will set the example in customer service, product knowledge, and state compliance to ensure a best‑in‑class experience.