Lead Wellness Advisor – Cannabis Retail

Renew Cannabis Co.; Framingham (MA); Hybrid; USD 22.000 - 29.000; Vollzeit

Benefits dieser Stelle

Major medical

Dental

Vision

401(k) match

FSA/HSA

LTD/STD

Life insurance

AD&D

Paid holidays

Paid time off

Stock options

Zusammenfassung

Cresco Labs, a leading national cannabis operator, seeks a Lead Wellness Advisor for Sunnyside. You will guide customers through product options, ensuring compliance while delivering excellent service and education. You’ll help onboard new hires and coach the team to meet sales and customer satisfaction goals.

You will work across shifts, including weekends and holidays, with a focus on integrity, product knowledge, and a premium customer experience in a regulated industry.

Qualifikationen

• High School Diploma or equivalent.
• 1–2 years experience in customer service; cannabis experience preferred.
• Flexibility to work opening, closing, weekends and holidays.
• Excellent customer service and relationship-building skills.
• Ability to learn product information and explain it to customers.

Aufgaben

• Assist Wellness Advisors with customer consultations and questions.
• Educate customers on cannabis products and effects.
• Apply selling techniques to build baskets and cross-sell.
• Verify customer IDs and documentation for compliance.
• Maintain accurate records of sales, inventory, and transactions.

Kenntnisse

Customer service

Cannabis knowledge

Communication

Flexibility

Ausbildung

High School Diploma or equivalent

Tools

POS system

Jobbeschreibung

Cresco Labs, a leading national cannabis operator, seeks a Lead Wellness Advisor for Sunnyside. You will guide customers through product options, ensuring compliance while delivering excellent service and education. You’ll help onboard new hires and coach the team to meet sales and customer satisfaction goals.

You will work across shifts, including weekends and holidays, with a focus on integrity, product knowledge, and a premium customer experience in a regulated industry.