Lead Transport Admin Clerk: Scheduling & Customer Support

RJW Logistics Group; Plainfield (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

RJW Transport, Inc. in Illinois is seeking an Administrative Clerk I to accept and schedule customer orders, ensure accurate documentation, and support the Transport Operations Department.

The role involves updating reports, coordinating pickups and deliveries, and maintaining clear communications with customers. The ideal candidate has a high school diploma or GED, 1–2 years clerical experience, basic transportation/logistics knowledge, and can type at least 40 wpm.

Qualifications

• High school diploma or GED required.
• 1–2 years clerical experience preferred.
• Basic transportation/logistics knowledge useful.
• Strong written and verbal communication skills.
• Ability to type at least 40 words per minute.

Responsibilities

• Enter customer orders and scan/index documents as required.
• Schedule pickups and deliveries of customer loads.
• Maintain and update reports and customer contact information.
• Communicate changes in schedules and potential service issues to customers.
• Maintain confidentiality of company information and respond to inquiries.
• Assist in updating tee cards and other duties as assigned by the manager.

Skills

Typing 40 wpm

Clerical experience

Transportation/logistics knowledge

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Word processing

Spreadsheet

Computer literacy

Job description

RJW Transport, Inc. in Illinois is seeking an Administrative Clerk I to accept and schedule customer orders, ensure accurate documentation, and support the Transport Operations Department.

The role involves updating reports, coordinating pickups and deliveries, and maintaining clear communications with customers. The ideal candidate has a high school diploma or GED, 1–2 years clerical experience, basic transportation/logistics knowledge, and can type at least 40 wpm.