Lead Teller & Customer Experience Coach

PNC; Denver (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Pension plan

Job summary

PNC in Lakewood, CO is hiring a Lead Teller to coach tellers, grow customer relationships, and identify banking opportunities. The role emphasizes a customer‑focused experience and leveraging technology to enhance transactions.

In this office‑based position, you will support the branch manager with performance and hiring, while ensuring policy adherence and smooth daily operations. Spanish language skills are preferred.

Qualifications

• No Degree required; related experience may be considered.
• Spanish speaking preferred as language assessment.

Responsibilities

• Lead and coach tellers to deliver a customer‑focused experience and refer opportunities.
• Position PNC products by leveraging technology and lobby engagement.
• Support Branch Manager in performance management and hiring decisions.
• Ensure adherence to policies and efficient daily operations.

Skills

Customer Focused

Managing Risk

Accountability

Proactive Sales

Education

No Degree

Job description

PNC in Lakewood, CO is hiring a Lead Teller to coach tellers, grow customer relationships, and identify banking opportunities. The role emphasizes a customer‑focused experience and leveraging technology to enhance transactions.

In this office‑based position, you will support the branch manager with performance and hiring, while ensuring policy adherence and smooth daily operations. Spanish language skills are preferred.