Lead Teller & Client Experience Champion

Leader Bank; Andover (MA); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with corporate match

medical and dental insurance

life and disability insurance

retirement savings plan

paid holidays

paid time off

vacation

team member wellness program

Job summary

Leader Bank, N.A., is seeking a Head Teller at the Andover branch in Andover, MA. This full-time role supports branch sales and service goals by delivering the highest level of customer service and efficient operations.

Responsibilities include handling financial transactions, promoting bank products, maintaining product knowledge, and ensuring accuracy and compliance in daily tasks. The role requires strong customer service and sales aptitude in a Branch setting.

Qualifications

• High school diploma or equivalent required.
• At least two years of retail banking experience preferred.
• Strong interpersonal and communication skills essential.
• Ability to balance sales goals with providing excellent customer service.
• Proficiency with banking applications preferred.

Responsibilities

• Maintain knowledge of all bank products and services.
• Greet customers professionally and build relationships.
• Promote bank products and refer services.
• Handle transactions accurately and balance cash drawer.
• Ensure compliance with security, CIP, CTR requirements.
• Support branch goals and participate in community activities.

Skills

Interpersonal skills

Verbal & written communication

PC knowledge

Attention to detail

Sales oriented

Weekend/evening availability

Multitasking

Education

High School Diploma or equivalent

Job description

Leader Bank, N.A., is seeking a Head Teller at the Andover branch in Andover, MA. This full-time role supports branch sales and service goals by delivering the highest level of customer service and efficient operations.

Responsibilities include handling financial transactions, promoting bank products, maintaining product knowledge, and ensuring accuracy and compliance in daily tasks. The role requires strong customer service and sales aptitude in a Branch setting.