Senior Teller Lead — Banking Service & Supervision

Westfield Bank; Springfield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Westfield Bank in Massachusetts is seeking a Senior Teller I to assist the Head Teller and supervise the Teller line. You will handle a variety of transactions, provide prompt, quality service to customers, and help meet referral and cash handling goals.

This full-time, non-exempt role requires cash handling experience, a High School diploma, and the ability to train staff. You will balance cash drawers, ensure security, support branch operations, and adhere to all policies.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of previous cash handling and customer service experience preferred.

Responsibilities

• Assist the Head Teller and supervise the Teller line.
• Process various transactions to provide prompt and quality service to present and potential customers.
• Meet assigned referral goals through referral of bank products and services.
• Balance ATM and cash drawer; ensure cash vault security and participate in cash audits.
• Train new employees and adhere to all bank policies and regulatory requirements.

Skills

Cash handling

Customer service

Education

High School Diploma or GED

Job description

Westfield Bank in Massachusetts is seeking a Senior Teller I to assist the Head Teller and supervise the Teller line. You will handle a variety of transactions, provide prompt, quality service to customers, and help meet referral and cash handling goals.

This full-time, non-exempt role requires cash handling experience, a High School diploma, and the ability to train staff. You will balance cash drawers, ensure security, support branch operations, and adhere to all policies.