Senior Teller & Customer Experience Lead

Leader Bank; Belmont (MA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401k plan with company match

Medical and dental insurance

Paid holidays and paid time off

Opportunity to work for a fast growing

Job summary

Leader Bank in Belmont, MA is hiring for a Full Time Teller role at Belmont Branch. The position focuses on delivering exceptional customer service while driving sales referrals of bank products.

The role requires at least a high school diploma and 2 years in retail banking or sales, with strong interpersonal and communication skills. Availability on Saturdays and evenings is required, with competitive compensation and benefits.

Qualifications

• High School Diploma or equivalent.
• A minimum of two years retail banking experience or retail sales and service experience.
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• General personal computer knowledge, prior experience banking applications preferred.
• Ability to handle multiple priorities and possesses a strong attention to detail.
• Sales and service-oriented personality.
• Must be available to work Saturdays and evenings on a rotating basis.

Responsibilities

• Maintains a high level of understanding of all products and services provided by the Bank.
• Maintains a high level of service quality by greeting customers and building relationships based on customer needs.
• Meets customer needs through problem solving techniques as required.
• Sells and refers Bank products and services within guidelines; follows up with prospects and maintains referral documentation.
• Performs banking transactions (opening accounts, deposits, IRAs, etc.) and acts as a teller as needed.
• Adheres to security, compliance, and retail banking policies and procedures.
• Performs other duties as may be required by management.

Skills

Interpersonal skills

Verbal and written communication

General PC knowledge

Sales and service oriented

Multi-priority management

Education

High School Diploma or equivalent

Tools

Banking applications

Job description

Leader Bank in Belmont, MA is hiring for a Full Time Teller role at Belmont Branch. The position focuses on delivering exceptional customer service while driving sales referrals of bank products.

The role requires at least a high school diploma and 2 years in retail banking or sales, with strong interpersonal and communication skills. Availability on Saturdays and evenings is required, with competitive compensation and benefits.