Lead Teller & Branch Supervisor

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(K) with company match

ESOP

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

Disability insurance

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bank & Trust, a Kentucky bank, seeks a Service Associate III to supervise tellers and ensure customer transactions are completed timel y and professionally. The role emphasizes meeting sales opportunities and maintaining welcoming service at the branch.

The position requires 6 months teller experience and a High School Diploma or GED. Strong communication, decision-making, and leadership are essential for success in a fast-paced retail environment.

Qualifications

• Strong written and verbal communication skills.
• Proven decision-making ability.
• Proven ability to supervise and work well with others.
• Professional appearance and demeanor.
• Must be dependable.

Responsibilities

• Exemplify our 212 commitment to service.
• Perform all duties of a Service Associate II.
• Consultative selling—engaging customers and prospects to uncover needs and offer solutions.
• Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas.
• Perform branch-level audits of cash and cash handling equipment.
• Approve checks and deposits according to SYB check cashing and hold waiver policies.
• Balance ATM.
• Order and ship money to maintain proper inventory and fill coin and currency orders.
• Participate in interviewing process and hiring decisions.
• Provide training and feedback to Office Manager on Service Associate performance reviews.
• Participate in weekly team meetings.
• Communicate procedural changes or updates to staff.

Skills

Communication skills

Decision-making

Supervisory ability

Professional appearance

Dependability

Education

High School Diploma or GED Equival.

Job description

Stock Yards Bank & Trust, a Kentucky bank, seeks a Service Associate III to supervise tellers and ensure customer transactions are completed timel y and professionally. The role emphasizes meeting sales opportunities and maintaining welcoming service at the branch.

The position requires 6 months teller experience and a High School Diploma or GED. Strong communication, decision-making, and leadership are essential for success in a fast-paced retail environment.