Customer-Focused Bank Teller & Solutions Specialist

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service. This role requires standing on the teller line, handling deposits and cash, balancing the cash drawer, and supporting daily operations; Saturdays may be required by rotation.

Candidates should have a High School Diploma or GED, strong math and communication skills, and the ability to work well

Qualifications

• Education: High School Diploma or GED.
• Experience: Customer contact and cash handling required.
• Skills: Good written and verbal communication, professional appearance, and teamwork.

Responsibilities

• Exemplify our service commitment.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling—engage customers to identify needs and offer solutions.
• Assist with beginning, end of day and other operational duties.
• Participate in weekly team meetings.

Skills

Cash handling

Customer service

Communication skills

Math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service. This role requires standing on the teller line, handling deposits and cash, balancing the cash drawer, and supporting daily operations; Saturdays may be required by rotation.

Candidates should have a High School Diploma or GED, strong math and communication skills, and the ability to work well