Bank Teller & Customer Solutions Advocate

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service in a busy retail environment.

The role requires a High School Diploma or GED, cash handling experience, and strong communication skills; you will work on the teller line, adhere to policies, and participate in weekly team meetings.

Qualifications

• Education: High School Diploma or GED Equivalent.
• Experience: Customer contact and cash handling experience.
• Specific Skills: good communication, professional appearance, teamwork, math, and PC proficiency.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative selling - Engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Written and verbal communication

Professional appearance

Team collaboration

Math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service in a busy retail environment.

The role requires a High School Diploma or GED, cash handling experience, and strong communication skills; you will work on the teller line, adhere to policies, and participate in weekly team meetings.