Lead Teller & Customer Service Supervisor

S&T Bank; Camp Hill (Cumberland County); On-site; USD 23,000 - 32,000; Full time

Job summary

S&T Bank is seeking a customer service-focused professional to operate the branch window, handle a range of transactions, and provide guidance to other representatives. The role emphasizes accuracy, efficiency, and customer satisfaction within a busy branch environment.

The position requires a high school diploma or equivalent with training or a two-year degree, plus 2–5 years of general business experience and 1–2 years in supervision. Flexible hours reflect branch needs and sales/service goals.

Qualifications

• Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
• Two to five years of general business experience, one to two years of supervisory experience preferred.

Responsibilities

• Operates a customer service window with a focus on accurate, efficient transactions.
• Provides direction and training for other customer service representatives.
• Balances cash and maintains branch operations per policies.
• Leads, mentors and supports Teller staff and front-line personnel.
• Ensures adherence to bank policies and customer service standards.

Skills

Customer service

Supervisory experience

Training

Education

High school diploma or equivalent

Two-year degree or specialized training

Job description

S&T Bank is seeking a customer service-focused professional to operate the branch window, handle a range of transactions, and provide guidance to other representatives. The role emphasizes accuracy, efficiency, and customer satisfaction within a busy branch environment.

The position requires a high school diploma or equivalent with training or a two-year degree, plus 2–5 years of general business experience and 1–2 years in supervision. Flexible hours reflect branch needs and sales/service goals.