Lead Teller & Branch Coach for Financial Wellness

KeyBank; Chelsea (MI); On-site; USD 25,830 - 34,440; Full time

Benefits offered by this job

Incentive compensation

Health benefits

Training and development

Job summary

A leading bank seeks a Lead Teller in Chelsea, MI, to serve as a problem solver and trusted advisor. Responsibilities include identifying client needs, managing teller operations, and enhancing client relationships through exceptional service. Ideal candidates should have at least 3 years of experience in cash handling and superior client relationship skills. This role offers a base hourly rate between $18.75 - $25.00, along with additional incentives and benefits.

Qualifications

• Minimum of 3 years demonstrated superior client relationship skills.
• 3 years' experience in cash handling is required.
• Working knowledge of Windows-based applications and calculator.

Responsibilities

• Provide distinctive quality service to enhance client relationships.
• Act as a resource for resolving complex client servicing issues.
• Manage Teller scheduling and oversee branch operational standards.

Skills

Client relationship skills

Cash handling

Sales and service skills

Time management

Education

High School Diploma, GED, or equivalent business experience

Tools

PC with Windows applications

Job description

A leading bank seeks a Lead Teller in Chelsea, MI, to serve as a problem solver and trusted advisor. Responsibilities include identifying client needs, managing teller operations, and enhancing client relationships through exceptional service. Ideal candidates should have at least 3 years of experience in cash handling and superior client relationship skills. This role offers a base hourly rate between $18.75 - $25.00, along with additional incentives and benefits.