Lead Teller and Branch Ops Coach

Peoples-Bank; Sardinia (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Peoples Bank is seeking a Head Teller in Sardinia, OH, to oversee daily branch teller operations, coach staff, and support the Branch Manager in meeting standards. The role includes handling deposits, teller transactions, and referrals while maintaining high customer service levels.

The ideal candidate has a High School diploma or GED and at least 1 year in customer service, with strong communication and leadership abilities.

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to coach and develop others, fostering a positive team culture.
• Strong communication skills and attention to detail.

Responsibilities

• Lead day-to-day operations of the branch teller line and ensure coverage.
• Coach tellers to meet performance and referral goals.
• Prepare for audits by ensuring policy adherence and staff training.
• Open deposits, process teller transactions, and resolve customer issues.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or GED

Job description

Peoples Bank is seeking a Head Teller in Sardinia, OH, to oversee daily branch teller operations, coach staff, and support the Branch Manager in meeting standards. The role includes handling deposits, teller transactions, and referrals while maintaining high customer service levels.

The ideal candidate has a High School diploma or GED and at least 1 year in customer service, with strong communication and leadership abilities.