Lead Technical Services Engineer

LATICRETE International; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Job summary

LATICRETE International in Plano, Texas, is seeking a Lead Technical Services Representative who will provide advanced technical services to customers and assist in resolving complaints. The ideal candidate will have a minimum of 6 years in the construction industry and extensive knowledge of LATICRETE products.

The role includes customer interactions, internal support, and involvement in special projects. Benefits include medical, dental, vision, and 401k, making it a great opportunity for those looking to make a difference in the construction world.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or a comparable field.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide advanced technical services to architects and contractors.
• Investigate and resolve customer complaints professionally.
• Assist with training Technical Services Representatives.

Skills

Customer Interaction

Technical Services Knowledge

Problem Solving

Leadership Skills

Education

Associates degree or equivalent

Tools

Salesforce

JD Edwards

Microsoft Office Suite

Job description

LATICRETE International in Plano, Texas, is seeking a Lead Technical Services Representative who will provide advanced technical services to customers and assist in resolving complaints. The ideal candidate will have a minimum of 6 years in the construction industry and extensive knowledge of LATICRETE products.

The role includes customer interactions, internal support, and involvement in special projects. Benefits include medical, dental, vision, and 401k, making it a great opportunity for those looking to make a difference in the construction world.