Lead Technical Services Engineer

LATICRETE International; Lakeway (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Lead Technical Services Representative in Lakeway, Texas. In this role, you will provide advanced technical services to customers, ensuring proper material selection and installation methods. You will also assist in training team members and manage customer escalations.

This position requires a strong background in the construction industry, familiarity with Salesforce, and exceptional communication skills. Join a team that values integrity, teamwork, and innovation while improving lives and communities.

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Strong interpersonal, written, and verbal communications skills.

Responsibilities

• Provide technical services to internal and external customers through various channels.
• Assist and train Technical Services Representatives.
• Resolve customer complaints diplomatically.

Skills

Technical Services Experience

Construction Industry Knowledge

Salesforce proficiency

Team Cooperation

Education

Associates degree or equivalent work experience

Tools

Microsoft Office

Salesforce

JD Edwards

Job description

LATICRETE International is seeking a Lead Technical Services Representative in Lakeway, Texas. In this role, you will provide advanced technical services to customers, ensuring proper material selection and installation methods. You will also assist in training team members and manage customer escalations.

This position requires a strong background in the construction industry, familiarity with Salesforce, and exceptional communication skills. Join a team that values integrity, teamwork, and innovation while improving lives and communities.