Lead, Technical Service - Construction Materials

LATICRETE International; Streamwood (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Streamwood, Illinois, seeks a Technical Support Supervisor to oversee the daily operations of technical service representatives. The ideal candidate has a minimum of 7 years in the construction industry and at least 3 years in technical support for building materials.

The role demands strong supervisory skills, excellent communication abilities, and the capacity to analyze technical activities and advise on material selection and installation procedures.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of building materials.
• Ability to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Analyze technical activities, report trends and needs.
• Provide technical service to architects, contractors and distributors.

Skills

Supervisory and management skills

Interpersonal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluent in a second language

Intermediate Microsoft Office skills

Education

Associates Degree or equivalent work experience

Tools

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International, located in Streamwood, Illinois, seeks a Technical Support Supervisor to oversee the daily operations of technical service representatives. The ideal candidate has a minimum of 7 years in the construction industry and at least 3 years in technical support for building materials.

The role demands strong supervisory skills, excellent communication abilities, and the capacity to analyze technical activities and advise on material selection and installation procedures.