Lead, Technical Service - Construction Materials

LATICRETE International; Springfield (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance

Job summary

LATICRETE International in Springfield, MO, seeks a Technical Service Supervisor who will lead a team of technical service representatives in the construction materials sector. This role entails providing support and guidance, analyzing technical activities, and managing customer inquiries.

The ideal candidate must have over 7 years of experience in the construction industry and strong supervisory skills. Responsibilities include ensuring technical service excellence and preparing technical documents. The position requires solid communication skills and effective team cooperation.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors, and distributors.
• Coordinate job site assistance.

Skills

Supervisory and management skills

Excellent interpersonal communication

Knowledge of architecture and construction methods

Fluency in a second language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems (Oracle EnterpriseOne, CRM OnDemand)

Job description

LATICRETE International in Springfield, MO, seeks a Technical Service Supervisor who will lead a team of technical service representatives in the construction materials sector. This role entails providing support and guidance, analyzing technical activities, and managing customer inquiries.

The ideal candidate must have over 7 years of experience in the construction industry and strong supervisory skills. Responsibilities include ensuring technical service excellence and preparing technical documents. The position requires solid communication skills and effective team cooperation.