Lead, Technical Service - Construction Materials

LATICRETE International; Oklahoma; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Life Insurance

Job summary

LATICRETE International in Oklahoma is seeking a qualified candidate for a supervisory role in technical support. You will oversee daily operations, manage technical service representatives, and provide expert advice on building materials and installation procedures.

The ideal candidate will possess a minimum of 7 years in the construction industry and at least 3 years in technical support of construction products. Strong communication abilities and supervisory skills are essential for success in this position.

Qualifications

• Minimum 7 years of experience in the construction industry.
• Minimum of 3 years in technical support of building materials.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage technical service representatives' scheduling and performance evaluations.
• Provide technical service to architects and contractors.

Skills

Supervisory skills

Interpersonal communication

Knowledge of architecture

Technical support in construction

Fluency in a second language

Education

Associates Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems (Oracle EnterpriseOne and CRM OnDemand)

Job description

LATICRETE International in Oklahoma is seeking a qualified candidate for a supervisory role in technical support. You will oversee daily operations, manage technical service representatives, and provide expert advice on building materials and installation procedures.

The ideal candidate will possess a minimum of 7 years in the construction industry and at least 3 years in technical support of construction products. Strong communication abilities and supervisory skills are essential for success in this position.