Lead, Technical Service - Construction Materials

LATICRETE International; Simpsonville (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Simpsonville, South Carolina, seeks a seasoned professional to supervise technical support for building materials. The role involves managing service representatives, conducting audits, and providing technical guidance to clients.

Candidates should possess a minimum of 7 years in the construction industry, including at least 3 years in a technical support capacity. This position requires robust supervisory skills and knowledge of LATICRETE products.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage technical service representatives' attendance and performance.
• Provide technical service to architects and contractors.
• Coordinate and participate in job site assistance.
• Conduct technical service department audits.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluency in 2nd language

Computer skills: Intermediate knowledge of Microsoft Office

Team cooperation

Education

Associates Degree or equivalent work experience

Tools

ERP systems

CRM systems

Job description

LATICRETE International, located in Simpsonville, South Carolina, seeks a seasoned professional to supervise technical support for building materials. The role involves managing service representatives, conducting audits, and providing technical guidance to clients.

Candidates should possess a minimum of 7 years in the construction industry, including at least 3 years in a technical support capacity. This position requires robust supervisory skills and knowledge of LATICRETE products.