Lead Table Games Pit Supervisor & Dealer

Legends Bay Casino; Sparks (NV); In loco; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Legends Bay Casino seeks a Relief Pit Supervisor to oversee the Table Games department and assist as a Dealer to cover shifts. The role requires high standards of customer service and adherence to casino procedures.

The candidate should bring at least 5 years in gaming and 2 years of supervisory experience, be 21+, and proficient with MS Office. Strong communication skills and the ability to handle complaints are essential.

Competenze

• High School Diploma or GED required.
• Minimum 5 years in the gaming industry; 2 years in a supervisory role.
• Must be 21 years of age or older; strong communication skills.
• Able to deal with intoxicated guests politely and manage complaints.
• Proficient with MS Office applications and computer skills.

Mansioni

• Oversee all activities in the Table Games department to ensure efficient operation.
• Act as a Dealer to assist with shift coverage and deal assigned games.
• Monitor play and observe gaming activities; enforce policies and procedures.
• Address guest inquiries and resolve complaints or escalate to supervisor/manager as needed.
• Motivate and support Table Games team members; ensure adherence to Legends Bay procedures.

Conoscenze

Supervision

Table games knowledge

Customer service

Verbal/written communication

MS Office

Formazione

High School Diploma or GED

Strumenti

MS Office

Descrizione del lavoro

Legends Bay Casino seeks a Relief Pit Supervisor to oversee the Table Games department and assist as a Dealer to cover shifts. The role requires high standards of customer service and adherence to casino procedures.

The candidate should bring at least 5 years in gaming and 2 years of supervisory experience, be 21+, and proficient with MS Office. Strong communication skills and the ability to handle complaints are essential.