Table Games Pit Lead - Ensure Smooth Play

Plaza Hotel & Casino LLC; Las Vegas (NV); In loco; USD 48.000 - 70.000; Tempo pieno

Descrizione del lavoro

Plaza Hotel & Casino LLC in Las Vegas, NV seeks a Pit Supervisor to oversee dealers and table games in the assigned section. You will ensure smooth game play, resolve guest issues, and report to the Shift Manager while promoting the PLAZA Rewards program.

The role requires knowledge of blackjack, craps, roulette, math skills for payouts, and the ability to communicate effectively in English in a fast-paced casino environment.

Competenze

• One year of table games experience, including six months of Table Games supervisory experience.
• Full Knowledge of Blackjack, Craps, and Roulette, including proper procedure and game protection.
• Able to compute table games payouts and perform moderately complex math skills.

Mansioni

• Oversee four to six table games, including the dealers, players, bankrolls, and paperwork for each game
• Open and close games and change cards/dice
• Accurately track table bankrolls and verify all table paperwork (markers/fills/credits)
• Resolve guest disputes and/or elevate them to the Shift Manager, if necessary
• Encourage guests to participate in the PLAZA Rewards program
• Alert the Shift Manager of large plays and buy-ins
• Ensure compliance with rules and policies for the dealers in the assigned section
• Ensure all gaming transactions are made accurately and watch for any game irregularities
• Other related duties as necessary

Conoscenze

Table games supervision

Customer service

English communication

Problem solving

Stand for long periods

Formazione

One year of table games experience

Descrizione del lavoro

Plaza Hotel & Casino LLC in Las Vegas, NV seeks a Pit Supervisor to oversee dealers and table games in the assigned section. You will ensure smooth game play, resolve guest issues, and report to the Shift Manager while promoting the PLAZA Rewards program.

The role requires knowledge of blackjack, craps, roulette, math skills for payouts, and the ability to communicate effectively in English in a fast-paced casino environment.