Table Games Floor Leader

Landry's

Nevada

On-site

USD 65,000 - 90,000

Full time

13 days ago

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Benefits offered by this job

Paid Time Off
401K
Employee discounts on dining, retail,遊

Job summary

Landry's is seeking a Pit Supervisor to oversee gaming service in a designated pit, ensuring adherence to brand standards and a high level of guest service on the casino floor. The role requires supervising dealers, monitoring game activity, and maintaining excellent customer relations.

Responsibilities include directing games, observing for irregular activities, and supporting staff through hiring and training to ensure top-tier service and compliance with policy.

Qualifications

  • Customer service focus and guest-first attitude.
  • Ability to monitor and direct dealer actions and games.
  • Strong observational skills to detect irregular activity.
  • Basic math for chip counts and payouts.
  • Clear communication with staff and customers.

Responsibilities

  • Oversee gaming service activities for a designated pit.
  • Monitor game activity and address irregular or suspicious behavior.
  • Direct games in progress and provide dealer guidance.
  • Monitor player limits, gains/losses, and dealer performance.
  • Maintain high standards of customer courtesy on each game.
  • Assist in hiring, performance reviews, and staff discipline.
  • Provide on-the-job training for Dealers to ensure effective performance.

Skills

Customer service
Leadership
Observation
Mathematical skills
Communication
Teamwork
Cheating detection awareness

Education

Prior casino experience

Job description

Landry's is seeking a Pit Supervisor to oversee gaming service in a designated pit, ensuring adherence to brand standards and a high level of guest service on the casino floor. The role requires supervising dealers, monitoring game activity, and maintaining excellent customer relations.

Responsibilities include directing games, observing for irregular activities, and supporting staff through hiring and training to ensure top-tier service and compliance with policy.

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