Table Games Pit Lead — Elevate Guest Experience

Playlv-Gaming-Operations-LLC; Las Vegas (NV); On-site; USD 34,000 - 44,000; Full time

Job summary

Plaza Hotel & Casino seeks a Pit Supervisor to oversee dealers and table games in the assigned section. The role ensures games run smoothly and guests enjoy a great experience, with fair problem resolution and communication to the Shift Manager as needed.

Responsibilities include managing table economics, encouraging Plaza Rewards participation, and ensuring accuracy of paperwork while maintaining policy compliance within a fast-paced, smoke-tinged casino environment.

Qualifications

• Experience in table games is preferred.
• Ability to manage disputes fairly and escalate to Shift Manager when needed.
• Strong communication and customer service skills are essential.

Responsibilities

• Oversee dealers and table games in assigned section.
• Ensure games run smoothly and guests have a great experience.
• Resolve guest issues and escalate to Shift Manager when necessary.
• Encourage guest participation in Plaza Rewards program.
• Monitor bankrolls and complete table paperwork accurately.
• Maintain compliance with dealer rules and game procedures.

Skills

Customer service

Communication

English proficiency

Conflict resolution

Stamina

Fast-paced environment

Tolerate smoke

Give clear directions

Follow directions

Tools

Personal computer

Job description

Plaza Hotel & Casino seeks a Pit Supervisor to oversee dealers and table games in the assigned section. The role ensures games run smoothly and guests enjoy a great experience, with fair problem resolution and communication to the Shift Manager as needed.

Responsibilities include managing table economics, encouraging Plaza Rewards participation, and ensuring accuracy of paperwork while maintaining policy compliance within a fast-paced, smoke-tinged casino environment.