Lead Store Manager - Customer Experience & Cash Ops

CNG Holdings, Inc; Grand Rapids (MI); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

CNG Holdings, Inc. operates Check N Go, Allied Cash Advance, and Cash Store brands. The Assistant Store Manager will be a front-line ambassador in Grand Rapids, MI, delivering exceptional customer service while ensuring regulatory compliance and accurate cash handling.

This role requires strong sales and communication skills and relocation/travel within the district as needed. The position emphasizes teamwork with the store manager and district leadership, adherence to company procedures, and

Qualifications

• High school diploma or GED required.
• 1+ year of sales, customer service, and/or cash handling preferred.
• Strong customer service and communication skills.
• Ability to multitask and work autonomously.
• Must have reliable transportation.

Responsabilités

• Educate customers on product options and services.
• Answer phone inquiries and process applications.
• Perform outbound sales and courtesy calls according to procedures.
• Handle cash, balance cash drawer, and reconciliations.
• Ensure regulatory compliance and policy adherence.
• Assist store manager as needed and travel within district.

Connaissances

Sales experience

Customer service

Cash handling

Verbal and written

Microsoft Office

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

CNG Holdings, Inc. operates Check N Go, Allied Cash Advance, and Cash Store brands. The Assistant Store Manager will be a front-line ambassador in Grand Rapids, MI, delivering exceptional customer service while ensuring regulatory compliance and accurate cash handling.

This role requires strong sales and communication skills and relocation/travel within the district as needed. The position emphasizes teamwork with the store manager and district leadership, adherence to company procedures, and