Lead Store Consultant - Print, Graphics & Shipping

FedEx Office and Print Services; Anaheim (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

FedEx Office Anaheim is seeking a Lead Consultant to guide customer projects across print, signs & graphics, and shipping. The role emphasizes consultative selling, price guidance, and producing complex orders while coordinating store activities and ensuring quality throughout production.

You will operate advanced equipment, track orders, and provide solutions with leadership direction to assist team members and escalate issues as needed.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to ensure friendly, expert service is delivered to all customers.
• Manages production flow to ensure all production orders are done right and on time.
• Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services.

Skills

Customer service

Sales

Communication

Tools

POS system

Job description

FedEx Office Anaheim is seeking a Lead Consultant to guide customer projects across print, signs & graphics, and shipping. The role emphasizes consultative selling, price guidance, and producing complex orders while coordinating store activities and ensuring quality throughout production.

You will operate advanced equipment, track orders, and provide solutions with leadership direction to assist team members and escalate issues as needed.