Lead Store Consultant: Customer Experience & Production

FedEx; Chanhassen (MN); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

FedEx Office is seeking a Lead Consultant to provide expert customer service across print, signs & graphics, and shipping. The role focuses on taking orders, producing complex jobs, advising on FedEx Office products, and leading production workflows with strong consultative skills.

You will coordinate store activities, handle pricing, and assist with training while maintaining high quality and timely delivery in a fast-paced environment.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsabilités

• Demonstrates consultative behaviors to ensure friendly, expert service.
• Manages production flow to ensure all production orders are done right and on time.
• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Leads digital imaging, scheduling, and complex orders including finishing services.
• Coordinates pick-up and delivery of customer orders and supports training of team members.

Connaissances

Verbal communication

Written communication

Formation

High school diploma or equivalent

Description du poste

FedEx Office is seeking a Lead Consultant to provide expert customer service across print, signs & graphics, and shipping. The role focuses on taking orders, producing complex jobs, advising on FedEx Office products, and leading production workflows with strong consultative skills.

You will coordinate store activities, handle pricing, and assist with training while maintaining high quality and timely delivery in a fast-paced environment.