Lead Store Associate: Customer Experience Leader

Curaleaf; Lakeland (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf Lead Store Associate in Lakeland, FL will guide daily retail operations, coach the team, and deliver exceptional customer experiences in a fast-paced, compliant environment.

The role emphasizes sales through consultative service, opening/closing duties, cash handling, and inventory management, with a starting pay of $17.50/hour. Flexible schedule, and opportunities for growth within Curaleaf.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED required.
• 1+ year in customer-facing or sales environment.
• 1+ year using POS systems and cash handling.
• 6+ months leadership in retail.
• 6+ months in store operations including opening/closing and cash reconciliations.

Responsibilities

• Lead and coach store associates in daily operations.
• Provide exceptional customer service and drive sales.
• Execute opening and closing duties, cash reconciliation and POS management.
• Maintain inventory integrity and participate in audits.
• Ensure compliance with SOPs and safety regulations.
• Support leadership by taking initiative and guiding the team.

Skills

Leadership

Customer service

Sales

Cash handling

POS systems

Team coaching

Attention to detail

Education

High School Diploma or GED

Tools

POS systems

Job description

Curaleaf Lead Store Associate in Lakeland, FL will guide daily retail operations, coach the team, and deliver exceptional customer experiences in a fast-paced, compliant environment.

The role emphasizes sales through consultative service, opening/closing duties, cash handling, and inventory management, with a starting pay of $17.50/hour. Flexible schedule, and opportunities for growth within Curaleaf.