Lead Cannabis Store Associate

Curaleaf; Englewood (FL); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf is hiring a Lead Store Associate in Englewood, FL. This role leads a store team, delivers exceptional guest experiences, and drives sales while ensuring compliance and smooth daily operations. You will coach staff, manage inventory, verify IDs, handle cash, and support opening/closing procedures in a fast-paced, regulated retail setting.

21+ and retail leadership experience preferred. $17.50–$19.25 USD per hour with full-time benefits and state-specific offerings.

Qualifications

• 21 years of age or older
• High School Diploma or GED
• 1 year of customer-facing or sales experience
• 1 year of POS systems and cash handling experience
• 6 months of leadership experience in a retail environment
• 6 months of hands-on retail store operations experience
• Curaleaf team member minimum 6 months as Store Associate
• Strong leadership and team-building skills
• Familiarity with SOPs, safety, and loss prevention practices
• Attention to detail in cash handling and inventory management
• Excellent customer service and interpersonal skills
• Ability to work independently and in a team in a high-volume setting
• Flexible schedule including evenings, weekends, holidays, and occasional overnights
• Multi-tasking and adaptability
• Comfort with technology and new tools
• Strong time management and organization
• Conflict resolution skills and handling high-stress situations
• Proactive store leadership and cross-station capability
• Willingness for additional duties as needed
• Knowledge of inventory management and restocking processes
• Sales-target focus and KPI tracking
• Experience in regulated retail setting

Responsibilities

• Deliver exceptional customer experiences and lead the team on the sales floor
• Coach associates to provide personalized product recommendations
• Drive consultative selling and open-ended questions
• Promote loyalty by enrolling guests in rewards program
• Resolve customer issues with empathy and professionalism
• Maintain compliant, welcoming store environment
• Execute opening/closing duties and daily huddles
• Verify IDs and maintain accurate POS profiles
• Ensure inventory integrity and order fulfillment
• Lead inventory counts and overnight audits
• Keep store clean, organized, and guest-ready
• Uphold SOPs, safety protocols, and state regulations
• Achieve daily KPI goals through upselling and consultative selling
• Highlight complementary products and support promotions
• Stay informed on product updates for seamless service
• Guide and support store associates daily
• Lead by example in customer service and operations
• Train new hires and provide ongoing coaching
• Delegate tasks and act as go-to leader in absence of management
• Support conflict resolution and positive culture
• Adapt quickly in fast-paced environment and take on extra duties
• Cross-train across all store stations
• Knowledge of inventory management and restocking practices
• Track KPIs and sales targets in regulated retail

Skills

Leadership

Customer service

Cash handling

Team coaching

Upselling

Time management

Education

High School Diploma or GED

Tools

POS Systems

Job description

Curaleaf is hiring a Lead Store Associate in Englewood, FL. This role leads a store team, delivers exceptional guest experiences, and drives sales while ensuring compliance and smooth daily operations. You will coach staff, manage inventory, verify IDs, handle cash, and support opening/closing procedures in a fast-paced, regulated retail setting.

21+ and retail leadership experience preferred. $17.50–$19.25 USD per hour with full-time benefits and state-specific offerings.