Lead Spa Associate / Recruiting Coordinator

handandstonecareers; Mesa (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary with commissions

Employee discounts on services

Flexible schedule

Free uniforms

Opportunity for advancement

Paid training

Supportive team culture

Job summary

Hand & Stone Massage and Facial Spa is seeking a motivated Lead Spa Associate in Mesa, Arizona, to lead front desk operations and support recruiting efforts. The ideal candidate will excel in customer service and enjoy promoting memberships, services, and retail products.

This position provides opportunities for sales, leadership, and community engagement while contributing to a positive and team-focused spa culture.

Qualifications

• Customer service and sales experience required.
• Leadership, recruiting, scheduling, or spa experience preferred.
• Strong communication, organization, and multitasking skills.
• Comfortable using scheduling and POS systems.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Deliver an outstanding guest experience while promoting memberships, services, and retail products.
• Meet or exceed membership and retail sales goals.
• Support daily spa operations, opening/closing procedures, and front desk leadership.
• Assist with recruiting activities, including applicant outreach and interview scheduling.
• Coordinate staff schedules and help maintain appointment availability.
• Build relationships with local schools and community organizations.
• Represent the spa at career fairs and networking events.
• Help create a positive, team-focused culture.

Skills

Customer service

Sales experience

Leadership

Communication

Organization

Multitasking

Job description

Lead Spa Associate / Recruiting Coordinator for New Spa Opening in Mesa

Join a Team That Believes in Taking Care of People

Hand & Stone Massage and Facial Spa is seeking a motivated and customer-focused Lead Spa Associate to help lead the front desk, support recruiting efforts, coordinate scheduling, and build community partnerships. This role is ideal for someone who enjoys sales, customer service, relationship building, and helping a team succeed.

Responsibilities

• Deliver an outstanding guest experience while promoting memberships, services, and retail products.
• Meet or exceed membership and retail sales goals.
• Support daily spa operations, opening/closing procedures, and front desk leadership.
• Assist with recruiting activities, including applicant outreach, interview scheduling, hiring events, and onboarding support.
• Coordinate staff schedules and help maintain appointment availability.
• Build relationships with local schools, businesses, and community organizations to support recruiting and marketing initiatives.
• Represent the spa at career fairs, networking events, and community outreach opportunities.
• Help create a positive, team-focused culture by supporting and coaching Spa Associates.

Qualifications

• Customer service and sales experience required.
• Leadership, recruiting, scheduling, or spa experience preferred.
• Strong communication, organization, and multitasking skills.
• Comfortable using scheduling and POS systems.
• Ability to work a flexible schedule, including nights and weekends.

Benefits

• Bonus based on performance
• Competitive salary (includes commissions and performance bonuses)
• Employee discounts on services and retail products
• Flexible schedule
• Free uniforms
• Opportunity for advancement and career growth
• Paid training and ongoing development
• Fun, supportive team culture that celebrates both big and small wins