Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TX; Austin (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Flexible Scheduling

Employee Discounts

Job summary

Hand & Stone Massage and Facial Spa in Austin, TX is seeking a Spa Manager who leads with energy, coaches teams to success, and thrives in a fast-paced environment that delivers memorable guest experiences.

You will inspire, develop, and coach a talented team of spa professionals while driving membership and retail growth, managing scheduling, payroll, inventory, and reporting, and ensuring every guest leaves satisfied with an exceptional spa experience.

Responsibilities

• Inspire, coach, and lead a team of spa professionals
• Create an exceptional guest experience
• Drive membership, retail, and business growth
• Recruit, develop, and celebrate high-performing team members
• Balance coaching, accountability, and recognition to help your team succeed
• Manage daily operations including scheduling, payroll, inventory, and reporting
• Promote the wellness benefits of massage therapy, facials, and skincare
• Keep the spa running smoothly with strong organization and attention to detail

Job description

Love People? Love Leading? Love Creating Great Experiences?

If you're the kind of person who naturally brings positive energy wherever you go, enjoys building relationships, and believes a great team creates an even better guest experience, we'd love to meet you.

At Hand & Stone Massage and Facial Spa, we're looking for a Spa Manager who is passionate about people, enjoys coaching others to succeed, and thrives in a fast-paced environment where every day is an opportunity to make someone's day a little better.

This isn't just about running a spa—it's about creating a workplace where your team loves coming to work and guests can't wait to come back.

What You'll Do

• Inspire, coach, and lead a team of talented spa professionals
• Create an exceptional experience for every guest
• Drive membership, retail, and business growth
• Recruit, develop, and celebrate high-performing team members
• Balance coaching, accountability, and recognition to help your team succeed
• Manage daily operations including scheduling, payroll, inventory, and reporting
• Promote the wellness benefits of massage therapy, facials, and skincare
• Keep the spa running smoothly with strong organization and attention to detail

We're Looking For Someone Who...

• Loves working with people and building relationships
• Leads with positivity, empathy, and accountability
• Has experience leading successful sales or service teams
• Enjoys coaching others and celebrating their success
• Is organized, driven, and solutions-focused
• Can work a flexible schedule, including evenings and weekends
• Has a passion for health, wellness, and creating memorable guest experiences

What You'll Love About Working With Us

• Competitive hourly pay plus commissions and performance bonuses
• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on spa services and retail products
• Employee Rewards & Referral Bonus Program
• Fun contests and team incentivesA professional, supportive workplace where people genuinely enjoy coming to work