Lead Solar Field Technician & Trainer

Sunrun Installation Services Inc.; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life Insurance

Disability Insurance

401k Plan + Company Match

Stock Purchase Plan

Paid Vacations/Holidays

Paid Baby Bonding Leave

Employee Discounts

PowerU - 100% Funded Education Program

Employee Donation Matching

Volunteer Hour Rewards

Job summary

Sunrun Inc. is seeking a Field Performance Technician 3 in Texas to perform advanced troubleshooting and complex service diagnosis, and to train other field team members. This role requires a Journeyman license and PV experience, with opportunities to grow across the solar lifecycle.

You will collaborate with foremen and supervisors to allocate labor for service and warranty projects, driving safety, quality, and customer satisfaction in a fast-paced environment.

Qualifications

• High School diploma required.
• PV design or PV electrical experience preferred.
• Journeyman license/electrical certification per local/state requirements.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Allocate labor resources with Foreman and Manager for projects.
• Assist with training and development for Field Service Technicians.
• Lead meetings to align and train the local field service team.
• Support onboarding and training of new members of the field performance team.
• Exceed KPIs for field performance: turnaround time, experience rating, dispatches.
• Assist with inspections and site audits when assigned.
• Must possess valid Journeyman License/Electrician Certification or equivalent.

Skills

NEC knowledge

Customer service

Communication skills

Team player

Time management

Troubleshooting

Problem solving

PV systems knowledge

Education

High School diploma

PV design experience

PV electrical experience

Electrical Journeyman license

Tools

Electrical Journeyman license

Wireman license

Job description

Sunrun Inc. is seeking a Field Performance Technician 3 in Texas to perform advanced troubleshooting and complex service diagnosis, and to train other field team members. This role requires a Journeyman license and PV experience, with opportunities to grow across the solar lifecycle.

You will collaborate with foremen and supervisors to allocate labor for service and warranty projects, driving safety, quality, and customer satisfaction in a fast-paced environment.