Lead Solar Field Performance Technician

Sunrun; Dublin (CA); On-site; USD 45,000 - 61,000; Full time

Job summary

Sunrun in the United States seeks a Field Performance Technician 3 to perform advanced troubleshooting and service diagnosis. This role trains and develops other Field Performance team members and requires an electrical certification per state requirements.

You will organize schedules, allocate labor, and support onboarding. Must have Journeyman license, NEC knowledge, and strong customer service, communication, and safety focus. PV installation knowledge is preferred.

Qualifications

• High School diploma is required.
• 3+ years of field construction experience with at least 1 year as a service technician in solar.
• PV design or PV electrical experience preferred.
• Valid Journeyman license/electrician certification or equivalent per local/state rules.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Allocate labor resources to service and warranty projects as needed.
• Assist training and development for Field Service Technicians.
• Lead regular meetings to align and train the local field service team.
• On-boarding and training of new field performance team members.
• Meet or exceed field performance KPIs such as turnaround time and dispatches completed.
• Support inspections and site audits when required.

Skills

NEC knowledge

Customer service

Communication skills

Team player

Organization & time management

Education

High School diploma

Job description

Sunrun in the United States seeks a Field Performance Technician 3 to perform advanced troubleshooting and service diagnosis. This role trains and develops other Field Performance team members and requires an electrical certification per state requirements.

You will organize schedules, allocate labor, and support onboarding. Must have Journeyman license, NEC knowledge, and strong customer service, communication, and safety focus. PV installation knowledge is preferred.