Lead Service Manager - Automotive Operations & Team Growth

VIP, Inc.; Bedford (NH); Hybrid; USD 75,000 - 105,000; Full time

Job summary

VIP, Inc. in Bedford, NH is seeking a Service Manager to lead our automotive service team with a focus on delivering exceptional customer experiences.

You will be responsible for safety, team development, and adherence to all policies while maintaining a well-run service department that meets the needs of our customers and fits VIP’s mission. Expect to drive performance, manage daily operations, and partner with leadership to ensure high standards, compliance, and ongoing staff growth within a

Qualifications

• Two years related experience in automotive service management.
• Completion of two-year college or technical school program recommended.
• ASE Certifications listed (C1, P2, G1) and State Inspection License where applicable.

Responsibilities

• Maintain safety as priority and ensure compliance with policies and regulations.
• Build an extraordinary team and schedule to meet customer needs across all hours.
• Oversee facility and equipment maintenance to keep a clean, safe service area.
• Enforce compliance with service ethics and company policies.

Skills

People management

Leadership

Verbal and written communication

Analytical thinking

Education

Two-year college or technical school program

Job description

VIP, Inc. in Bedford, NH is seeking a Service Manager to lead our automotive service team with a focus on delivering exceptional customer experiences.

You will be responsible for safety, team development, and adherence to all policies while maintaining a well-run service department that meets the needs of our customers and fits VIP’s mission. Expect to drive performance, manage daily operations, and partner with leadership to ensure high standards, compliance, and ongoing staff growth within a