Automotive Service Manager - Team Leader

VIP, Inc.; Winslow (ME); Hybrid; USD 55,000 - 85,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager in a leadership role to drive an exceptional customer experience. You will lead a service team, ensure safety and compliance, and manage day-to-day operations to support VIP’s mission of earning automotive customers for life.

The role emphasizes team development, scheduling, and adherence to policy, with responsibilities across training, performance, and service delivery in a fast-paced environment.

Qualifications

• Strong people management and leadership skills.
• Excellent verbal and written communication.
• Sound business sense with the ability to analyze, prioritize, and implement solutions.

Responsibilities

• Lead service team to deliver exceptional customer experiences.
• Ensure safety, compliance with policies and regulations.
• Coordinate scheduling, training, and certifications for staff.

Skills

People management

Communication

Business sense

Organization

Automotive servicing knowledge

Education

Two-year college or technical school

ASE Certifications (C1, P2, G1)

Job description

VIP, Inc. is seeking a Service Manager in a leadership role to drive an exceptional customer experience. You will lead a service team, ensure safety and compliance, and manage day-to-day operations to support VIP’s mission of earning automotive customers for life.

The role emphasizes team development, scheduling, and adherence to policy, with responsibilities across training, performance, and service delivery in a fast-paced environment.